Zen Lee
Prior to joining Redbrick, Zen has worked as a trainer for a contact centre. He specializes in training new customer service representatives, and after they complete their training, he conducts weekly performance audits to ensure service levels are maintained.
“I discovered significance here at Redbrick knowing that every client I assist will save them time, money, and frustration in their search for their dream house. Mortgage loans can be fairly complicated, and it is certainly not an easy chore because everyone needs a tailored answer and there is no one-size-fits-all option. In today’s advanced mortgage industry, I believe that everyone deserves an equal opportunity to secure the best mortgage for their dream home.”
Outside of work, Zen has always enjoyed spending time with his family over a good dinner, and he also appreciates the simple joys of life. He enjoys playing video games recreationally, browsing clothing stores, watching football, and staying active through exercise.
Customer Review:
James Lau: "I recently had the pleasure of working with Zen during my mortgage process for a new property purchase, and I wanted to take a moment to express my gratitude for his outstanding services. Zen demonstrated a high level of professionalism, expertise, and dedication throughout the entire process. He took the time to understand my needs, provided valuable insights, and recommended thoughtful options that I greatly appreciated. Unfortunately, due to a series of unfortunate events and unforeseen circumstances, I was unable to proceed with his recommendations. However, this does not diminish the excellent support and guidance Zen provided throughout the process. Zen’s commitment to delivering a high level of service reflects well on Redbrick Mortgage Advisory, and I am truly grateful for the assistance he extended."
B C: "I had the opportunity to work with Zen Lee and he has been very professional and articulate in sharing his knowledge and information about the market. He is very prompt in response and has provided tailored solutions that fits his client's needs. I had the joy working with him and thanks to him, we are able to refinance our property timely and seamlessly. Highly recommend Zen Lee if anyone out there is keen to refinance or reprice!"
Joseph Yip: "Zen has great service and follow up. Goes above and beyond to grab the best deals for you! Top notch advisor!"