Zen Lee
Prior to joining Redbrick, Zen has worked as a trainer for a contact centre. He specializes in training new customer service representatives, and after they complete their training, he conducts weekly performance audits to ensure service levels are maintained.
“I discovered significance here at Redbrick knowing that every client I assist will save them time, money, and frustration in their search for their dream house. Mortgage loans can be fairly complicated, and it is certainly not an easy chore because everyone needs a tailored answer and there is no one-size-fits-all option. In today’s advanced mortgage industry, I believe that everyone deserves an equal opportunity to secure the best mortgage for their dream home.”
Outside of work, Zen has always enjoyed spending time with his family over a good dinner, and he also appreciates the simple joys of life. He enjoys playing video games recreationally, browsing clothing stores, watching football, and staying active through exercise.
Customer Review:
Sasha Zakaria: "Had a great experience working with zen. He was patient and able to ans my questions throughout the process which took us months from start to finish. He also recommended a good law firm to assist with my purchase process. Very satisfied with zen’s service and wont hesitate to recommend to others."
Wendy Cheong: "I requested for assistance through Redbrick FB ad. As this is my first time doing refinancing, Zen Lee is knowledgeable and able to answer all my questions professionally. In addition, he gives timely update on the bank rates and promotion. I highly recommend Zen for your refinancing needs."
James Lau: "I recently had the pleasure of working with Zen during my mortgage process for a new property purchase, and I wanted to take a moment to express my gratitude for his outstanding services. Zen demonstrated a high level of professionalism, expertise, and dedication throughout the entire process. He took the time to understand my needs, provided valuable insights, and recommended thoughtful options that I greatly appreciated. Unfortunately, due to a series of unfortunate events and unforeseen circumstances, I was unable to proceed with his recommendations. However, this does not diminish the excellent support and guidance Zen provided throughout the process. Zen’s commitment to delivering a high level of service reflects well on Redbrick Mortgage Advisory, and I am truly grateful for the assistance he extended."